Complimentary Session


Emotional Intelligence & Leadership


It’s not that IQ and technical skills are irrelevant. They do matter, but mainly as threshold capabilities, they are entry-level requirements for executive positions. My research, along with other studies, clearly shows that emotional intelligence is the sine qua non of leadership,
(Goleman, 1998 Harvard Business Review).

What Would The World Look Like If Every Leader Raised Their EQ Points?

Studies show that companies become more profitable when they improve the EQ of their employees. Sales people have more sales. Less attrition, more productivity, and better engagement is often seen.

Clients who improve their EQ typically will report that their personal and

family life improves too.  Better listening, more work-life balance, and genuine pursuit of meaningful activities that enhance family life to name a few improvements.

When leaders raise their EQ, companies benefit.

Families benefits.

Ultimately society benefits too.






emotional intelligence

A resounding yes!

Here’s what’s interesting. Few people can really define what EQ is! The term is so common that most people think they know what it really means. Ask yourself, your neighbor or the person on the street to name a few EQ skills. I typically get a stammering and a bewildered, “I don’t know, but I know what it means.”

Did you know the EQ has 15 different skills? Empathy and Interpersonal skills are more commonly known EQ skills, but did you know that other EQ skills include Stress Tolerance, Self-actualization, or Problem-Solving?

Did you know that there are 4 Fatal Flaws in the EQ skill set that can potentially plateau or end your career if they are low? Low scores in Impulse Control, Stress Tolerance, Independence, or Problem-solving can be a real concern.

Fortunately, there is a state-of-the-art test that is one of the most scientifically validated tests that measures emotional intelligence. Published by Multi-Health Systems, the Emotional Quotient Inventory 2.0 (EQI 2.0) and the Leadership Report is a robust tool in any executive leadership coaching engagement.

Unique to the Leadership Report is the benchmarking of your 15 EQ skills against those of a comparison sample of very successful leaders. The profile gives you a bird’s eye view of your strengths, and relative weaknesses. EQ skills are measurable and actionable; no squishy or hard-to-define concepts here.

FIVE GLOBAL AREAS of functioning have three EQ skills that contribute to one’s overall EQ score.





Stress Tolerance



  • Self Regard
  • Self-Actualization
  • Emotional Self-Awareness


  • Emotional Self-Expression
  • Assertiveness
  • Independence


  • Interpersonal Relationships
  • Empathy
  • Social Responsibility


  • Problem-Solving
  • Reality Testing
  • Impulse Control


  • Flexibility
  • Stress Tolerance
  • Optimism

The new EQ-I 2.0 Leadership report benchmarks one’s EQ skills to those of highly successful leaders, and gives specific strategies to enhance the impact of EQ skills on four areas of Leadership: Authenticity, Insight, Innovation, and Coaching. Each report contains tips and strategies for improving and managing one’s EQ skills.

There are robust findings for increased ROI of companies who improve the EQ skills of their employees. Companies are realizing increased financial gains by improving EQ.

At Even More Success Coaching, Dr. Arroyo is a certified consultant by MHS to administer both the EQ-I 2.0 and EQ 360 Reports, and the latest 360 Leadership report. Because these reports have robust results, they are a key part of the assessment package used in executive coaching engagements for leadership development and performance.  They are specifically selected by Dr. Arroyo to give you Even More Success in your career.